FAQ
|
General Questions
|
|||||||||
|
What is “POLOS on earth”?
I cannot view contents When I select a language for a video, it brings me back to POLOS’ homepage in that language How many languages do you support? How much does it cost to view “POLOS on earth”? How do I save video contents on my computer? I would like to run advertisements on “POLOS on earth” How can I add a comment or rating?
|
|||||||||
|
About “POLOS on earth”
|
|||||||||
|
About viewing
|
|||||||||
|
Recommended Viewing Environment
I cannot select language Viewing on a Macintosh computer Media file formats How do I view full screen? How do I pause while viewing a program? A message saying “Your environment may not support proper viewing of our contents” appears and I cannot view videos Troubles including “unable to play video contents” or “getting noises.” |
|||||||||
|
User function
|
|||||||||
|
Others
|
|||||||||
| General Question | |||||||||
|
“POLOS on earth” is a free video site which provides multilanguage subtitles.
|
|||||||||
|
You can not change the language from a video’s page. To watch a video in the language of your choice, first go to the homepage and type the title in the search box. Please note the video may not be available in the language you selected.
|
|||||||||
|
At the moment,“POLOS on earth” is available in Japanese, English and French. We will be adding more languages in the future so that people from around the world may enjoy our site.
|
|||||||||
|
All video viewing services are free of charge on “POLOS on earth”. Users do not need to pay anything. All you need is the right internet environment to view contents on our site.
|
|||||||||
|
Video contents on “POLOS on earth” are protected by copyright. You may not save contents on your computer or on DVDs. Please be reminded that this is an illegal act.
|
|||||||||
|
Advertising is possible on the home page and contents pages in JPEG, GIF and Flash banners. For more information on advertising, please contact us at the following
→Inquiries on advertising |
|||||||||
|
To comment and rate on video need to register on POLOS on earth first. For more detail, please check user function.
→User Function |
|||||||||
| About POLOS on earth | |||||||||
|
“POLOS on earth” is a website that offers a wide variety of video contents with major emphasis on originally produced programs, free of charge. People worldwide may view, at any time and from anywhere, programs created around the world without being limited by language.
For more details, please go to About POLOS on earth” |
|||||||||
|
Different channels offer a wide variety of program genres including documentaries, animations, short films and interviews.
For more details, please go to "About POLOS on earth” |
|||||||||
|
With the concept “Creating a world without borders”, “POLOS on earth” aims to build an online broadcast station that can be viewed worldwide. We will offer information to people around the world and provide a place for expression for creators by eliminating borders and sharing information as well as contents.
|
|||||||||
|
New programs will be displayed on the home page as well as the channel and genre pages with a “NEW” sign. Information on new programs will be updated on the News page as well as in e-mail newsletters for subscribers.
|
|||||||||
| About Viewing | |||||||||
|
|||||||||
|
The program may not be provided in the language you selected. If you cannot select between English/Japanese/French, please check our Recommended Viewing Environment before contacting us.
|
|||||||||
|
We do not recommend viewing on a Macintosh computer as there may be difficulties in playing the contents. For more information, go to Recommended Viewing Environment.
→Check Recommended Environment |
|||||||||
|
If the original file is in FLV format, it will be played as FLV on FlashPlayer regardless of its version but file formats will be selected for MPEG4 depending on the environment. On FlashPlayer version 9.0.115 or later it will be played as MPEG4, on versions earlier than 9.0.115 it will be played as FLV
|
|||||||||
|
Full Hi-Vision quality videos have a large file size and may not be played properly depending on your computer’s specifications or internet connection. Please refer to the Recommended Viewing Environment.
→Check Recommended Environment here |
|||||||||
|
To view full screen, click the full screen button on the control bar. You cannot view full screen if your FlashPlayer is earlier than version 9.
→Download the latest FlashPlayer here |
|||||||||
|
To pause a video while viewing, press the pause button on the media player. To resume viewing, press the play button. Once you jump to another page or shut down your computer, you will not be able to resume viewing from the point where you paused.
|
|||||||||
|
Video contents may not play properly due to resident security softwares or antivirus softwares. Disable these softwares temporarily and play again. If the contents still do not play properly, please contact us by sending us your computer specifications and explaining your trouble.
|
|||||||||
|
Check our Recommended Viewing Environment. If your system meets the requirements but you still have problems playing, please contact us.
→Check Recommended Environment |
|||||||||
| User functions | |||||||||
|
The registration allows users to add comments and ratings on a video.
If you don’t want to register, you can still watch the videos. |
|||||||||
|
First you need to register as a user onto the site. Once your registration is confirmed, login from the homepage’s bottom link and you can write a comment on the video. Rating is also available after your registration. In the video page, you only need to click the number of stars (out of 5).
|
|||||||||
|
You can delete your comment from the video page you commented on. Click the “edit” link next to your comment and choose “delete” on the right side.
|
|||||||||
|
Comments are subject to editorial review and will be reflected on the site within a few days. This delay will be reduced in the future. |
|||||||||
| Others | |||||||||
|
To view details of programs, select the program from the home page or the program page to jump to the viewing page. The program’s story, cast, staff, images will be posted there.
|
|||||||||
|
Information on the creators will be posted on the viewing page of each program. If the creator’s website URL is not listed, if you would like to request production of a program or if you have any opinions or comments on our contents, please fill in the Inquiry form (link) and send it to us.
|
|||||||||
|
Check the sponsors’ banners on the upper right of the viewing page of each program.
|
|||||||||
|
“POLOS on earth” is constantly seeking video works to be shown on our website. For more information, read the “Video works and creators application” page.
Go to the “Video works and creators application” page from here. |
|||||||||
|
You are free to link to “POLOS on earth” but please make sure you comply with the following matters.
Link policy “POLOS on earth” assumes no responsibility whatsoever for any troubles or damages resulting from the creation of links. Please also note that our website address and contents are subject to change without prior notice. ・Please ensure that the link to “POLOS on earth” is set to the home page. (http://www.POLOSonearth.com/) http://www.polosonearth.com/ The following websites are prohibited from linking to our website. ・Websites which provide information that is recognized as illegal or offensive to public order and morals. ・Websites which defame “POLOS on earth” and its contents. ・Websites which use methods such as frame links, include, etc, that makes it unclear that “POLOS on earth” website is a “POLOS on earth” website. ・Websites which create links in ways that may be misinterpreted as if “POLOS on earth” acknowledges, cooperates and supports the websites that link to us without being based on facts. ・Websites which use contents and images from “POLOS on earth” without our consent. →Other inquiries are |
|||||||||